PRIVACY POLICY

At Role Model Solutions, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, www.rolemodelsolutions.com, and use the Contact page.

1. Information We Collect

When you use the Contact form on our website, we may collect the following personal information:

  • Name: To identify you.

  • Email Address: To respond to your inquiry.

  • Phone Number (if provided): To contact you.

2. How We Use Your Information

The information we collect from you may be used to:

  • Respond to your inquiry or request.

  • Provide customer service or support.

  • Improve our website, services, and communications.

  • Send you updates or information if you subscribe to our newsletters (only if explicitly requested).

We do not sell, trade, or otherwise share your personal data with third parties for marketing purposes.

3. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, or destruction. However, please note that no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.

4. Cookies and Tracking

We may use cookies or other tracking technologies to enhance your experience on our site. Cookies help us analyze web traffic and improve the functionality of our website.

By using our website, you consent to the use of cookies as described in this policy. You can choose to disable cookies through your browser settings, but this may affect your experience on our site.

5. Your Rights

You have the right to:

  • Access any personal data we hold about you.

  • Request corrections to your personal data.

  • Request deletion of your personal data (subject to legal or contractual obligations).

  • Withdraw consent at any time if we are processing your data based on consent.

To exercise any of these rights, please contact us using the contact information provided below.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be reflected at the top of the policy. We encourage you to review this policy periodically to stay informed about how we protect your data.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

Role Model Solutions
Email: Info@rolemodelsolutions.com
Phone: (+1 205-839-2700) (+1 833-663-3525)

TERMS & CONDITIONS

Role Model Solutions LLC

1. Agreements Required Before Services Begin

Before we start any credit education or document processing work, you must sign the following:

  • A Credit Service Agreement

  • An Authorization for Credit Repair Actions

  • A Consumer Credit File Rights (CROA) Disclosure

  • A Right of Cancellation Notice

These documents must be completed and returned before services can begin.

2. What Our Services Include

We offer the following support as part of our credit consulting services:

A. Document Review & Credit Education

  • We review your credit reports from all applicable credit reporting agencies.

  • We help locate information that may be inaccurate, outdated, or incorrect.

  • You decide which items you want to dispute.

B. Preparation of Dispute Correspondence

  • We draft all required letters and documentation to challenge identified report items.

C. Consulting & Monitoring Support

Consulting, coaching, and progress monitoring may take place by:

  • Video calls

  • Phone calls

  • Email

  • Any other reasonable communication method during normal business hours

3. Fees & Cancellation Policy

  • By engaging our services, you agree to pay all fees specified in your signed client agreement including the credit monitoring service.

  • You may cancel your contract for any reason within three (3) business days from the date you signed it.

4. Important Disclaimer

  • Our services provide credit information and education only; we do not provide legal advice or legal representation.

  • We make every reasonable effort to be accurate and transparent, but we are not attorneys and do not interpret or apply the law to your situation.

  • For legal advice, including how the law applies to your specific circumstances, please consult a licensed attorney.

5. Additional Notes

  • Results vary from person to person. We cannot guarantee the removal of any particular item or a specific increase in your credit score.

  • All credit disputes follow legal credit reporting dispute procedures and timelines — outcomes depend on your credit history, your participation, and how responsive credit reporting agencies and creditors are.

  • To exercise any of these rights, please contact us using the contact information provided below.